Complaints, Suggestions and Feedback

Complaints

At Care Activities OOSH, we pride ourselves on our comprehensive educational programs which cater to a wide range of children and their individual developmental needs.  We aim to provide the best service possible in an environment of learning, fun and play.  We believe that an Out of School Hours Care service should be more than just a play centre, but also an environment that fosters learning, discovery and imagination.  However, sometimes things go wrong and you may not be satisfied with the service we provided. Tell us about it. You can either discuss this matter with us in person, or you can file a complaint. All feedback and complaints are taken seriously and dealt with as quickly as possible. Your concern will be investigated thoroughly and impartially and you will be treated in a sympathetic, courteous and professional manner. Most importantly, the incident will not necessarily have a negative affect on your future involvement with Care Activities Inc.

 

To make a formal complaint, please contact Care Activities by calling 49503888 or in person. Alternatively you can email admin@calm.org.au and arrange a meeting to lodge a complaint.

 

Comments, Suggestions and Feedback

Do you have something to share with us? You can submit your comments, suggestions or feedback in the table below. We invite you to share your thoughts with us about Care Activities' services and programs.

 

Name  
E-mail  
Phone Number  
What do you like / dislike about OOSH  
How good are we?  
Feedback, Comment or Suggestions  

Contact Us

 

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